by COBS Tech Support » Thu Nov 06, 2014 7:57 am
The most basic way to do this is to raise the equivalent of a credit note, but perhaps assign the status of the transaction type to "Adjustment" rather than "Credit Note" or "Adjust Note"
If you want to debit Bad Debts in your general ledger rather than debit sales, then add the column "GL Code" to your Items grid (right mouse, Column Properties)
Then type the general ledger code for bad debts into this cell before saving the transaction.