Discounts
Posted: Sun Feb 19, 2017 7:04 pm
I was wondering if you could explain a problem we are facing here when we have a promotion on offer and try to input a discount. At our warehouse we offer regular customers 10% discount on their total order.
This usually works fine when we use the ‘Discount’ tab ‘Global Transaction Discount’ (please see attached example with correct discount)
Although when we have a promotion as we have a winter promotion now (every $80.00 our customers spend they get a free meal) therefore in this case we enter the code ‘WINTER14’ for the promo and include the two free meals but then when we do the discount it works it out incorrectly?
Is there a way we can fix this so the global discount is correct not matter what codes or free meals we enter?
This usually works fine when we use the ‘Discount’ tab ‘Global Transaction Discount’ (please see attached example with correct discount)
Although when we have a promotion as we have a winter promotion now (every $80.00 our customers spend they get a free meal) therefore in this case we enter the code ‘WINTER14’ for the promo and include the two free meals but then when we do the discount it works it out incorrectly?
Is there a way we can fix this so the global discount is correct not matter what codes or free meals we enter?