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Printer Only Printing 1 copy

Posted: Fri Aug 26, 2016 11:49 am
by JeffG
Afternoon,

despite telling the printer dialogue box to print multiple copies, in most cases 2 copies, only 1 copy ever gets printed.

It is almost as if the printer dialogue box from Capital is not sending the number of copies to the windows printer dialogue box.

Any ideas?

Thanks

Posted: Fri Aug 26, 2016 8:23 pm
by COBS Tech Support
You can read some background to the problem here:

http://www.infoworld.com/article/310730 ... 76493.html

Your options are to upgrade to Maintenance H, which works around the problem if you have service coverage, or attempt to roll back the problem updates.

Posted: Sat Aug 27, 2016 1:34 pm
by JeffG
Thanks very much :-) uninstalled the bugged windows 10 update and now we can print multi copies again.

Much appreciated :D