Merging Accounts
  • Jeremy
    Merging Accounts

    by Jeremy » Thu May 17, 2012 8:01 am

    Just wondering if it is possible to merge two supplier or two customer accounts (for instances where a second account has accidentally been created for one supplier or customer).
  • COBS Tech Support
    Posts:683
    Joined:Fri Sep 09, 2005 8:23 am

    by COBS Tech Support » Thu May 17, 2012 8:05 am

    Unfortunately there is not a simple one-click way to do this in CAPITAL 8.1 or 8.2. (But this is likely to change with future updates.)

    However, you can still take the following approach:

    If the number of transactions are small on the wrong account you can edit them and re-assign them to the correct account code.

    OR do this:

    Delete your "bad" account. This will be allowed if there are no outstanding invoices open.

    Rename your "good" account code to your "bad" account code.

    Rename the account back to your "good" account code.

    This will cause the transactions to merge together.

    Example:

    Let's say the account you want to want to keep is: GOOD and the account you want to remove/merge has the code BAD

    Delete the account BAD. (The transactions will still be there.)

    Rename GOOD to BAD

    Rename BAD to GOOD.

    All the transaction activity will be merged.
  • diunder
    Posts:3
    Joined:Wed Feb 29, 2012 8:53 am

    Merging Records

    by diunder » Wed Oct 03, 2012 12:14 pm

    Hi,

    I notice that you can merge accounts. Is there a way that you can merge duplicate stock entries?
  • COBS Tech Support
    Posts:683
    Joined:Fri Sep 09, 2005 8:23 am

    by COBS Tech Support » Wed Oct 03, 2012 12:16 pm

    Unfortunately at present that is not possible. However, the feature may make an appearance in a future update.

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