Returning Stock
  • Nat
    Returning Stock

    by Nat » Thu Dec 01, 2011 10:55 am

    When Ruth raises a credit the stock doesn’t always go back into inventory.... is this normal or how can we avoid?
  • COBS Tech Support
    Posts:683
    Joined:Fri Sep 09, 2005 8:23 am

    by COBS Tech Support » Thu Dec 01, 2011 10:57 am

    When doing credit notes there are two columns that you can add to your invoice window that are important:

    Qty - quantity to credit back to the customer
    (This should always be visible.)

    Restock - quantity to receive back into stock
    (This may not be visible by default.)

    It's a good idea when doing credits to ensure that the Restock column is always visible, so you can ensure that you are getting the result you are expecting.

    To add the Restock column to you invoice window if not visible do the following:

    1. Click on Items grid
    2. Press right-mouse
    3. Click on Column Properties
    4. Select Restock in right list
    5. Click on < button to copy into left list
    6. Drag it with mouse to a position where you want it.
    7. Press Save

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