by COBS Tech Support » Fri May 09, 2008 6:16 pm
While we cannot follow everything you have written here, we think we do understand some of the things you're written and why you may be confused so we'll try to offer some suggestions. You may have come from a system that operated differently from CAPITAL, so you may be having problems "unlearning" your old software perhaps.
The system knows if a page has been reconciled because it then balances. The opening balance + all transactions = closing balance. When this happens the closing balance turns green on the Bank Statement tab.
When a statement is reconciled it does not "disappear". Nor do the transactions that have been reconciled, from the cashbook. Obviously, the transactions still need to be there for reference purposes. You can hide all reconciled transactions by pressing Find and ticking "Unreconciled only".
When you commence a new reconciliation the system takes a guess at what the next statement page number, start, end and opening balances are going to be, based on what's been put in your system. Hence the principle, garbage in, garbage out. The system is only guessing to try to save you some time, but it doesn't know if you intend to reconcile page 231 or page 222 or some other page. Often it will guess wrong, but that's no problem. Just enter your reconciliation details such as start and end date, opening and closing balance.
When you leave the reconciliation and go somewhere else, and then go back into the system, keep in mind that it will not leave the reconciliation you left open. (You might prefer to fire up a second running copy of your software and click between them if you intend to go back and continue your reconciliation.) You may have to specify which page you want to continue working on. Until you do that you might find that the reconciled transactions are ticked grey. This means the transactions have been reconciled but do not belong the currently open reconciliation (if a reconciliation is even open at this point).