by COBS Tech Support » Fri Mar 28, 2008 4:07 pm
The purpose of the function is to take items out of the back order control centre if for some reason there is no longer a requirement to ship those goods.
Sorry, I cannot follow the logic behind the statement that you consider this function "dangerous" ? If you are permitting an operator to enter goods, amend goods, cancel goods, etc., why would such a feature be any more or any less "dangerous" than letting an operator do anything else that may effect the status of an order...?
Possibly your concern is that a user may set the status to "delivered" thinking that this will "cause" the items to be shipped to the customer. Hopefully there is already a protocol in place to ensure that goods do not leave a business without accompanying invoice documentation. In this case, setting an order's status to "delivered" manually has no effect on the monies that the customer owes.