[Dyna]

I am using the origin code in sales orders to record the source of the order. I find that when an order is converted into an invoice , the origin field only gets copied sometimes. Is there any reason for this and is there any way to ensure that the origin field gets copied everyt time an order is released

[COBS Tech Support]

If you are sometimes producing a consolidated invoice: that is, an invoice that is generated from one or more sales orders and/or back order invoices, then the origin and promotional codes will be left blank, as it is not possible to assign multiple codes to the one transaction. Otherwise, the origin and other codes should transfer every time.