Slow Capital DOS access.
  • rowanparker
    Posts:1
    Joined:Tue Jan 02, 2007 11:53 am
    Slow Capital DOS access.

    by rowanparker » Tue Jan 02, 2007 12:07 pm

    Hi,

    Whenever we go into invoice search, quote search or zoom in on a invoice from customer entries, Capital DOS locks up for about 10 seconds.

    When we use an old backup from 6 months ago it runs fine. I expect the problem is either we have to tune the configuration for multiple users (20 to 30) or theres a file or folder that it's scanning every time you run one of these commands.

    Anyone experienced something similar?
  • COBS Tech Support
    Posts:683
    Joined:Fri Sep 09, 2005 8:23 am

    by COBS Tech Support » Thu Jan 04, 2007 12:39 pm

    The problem could be related to your antivirus software which may be scanning very large DBF files each time they are opened. Most antivirus packages let you select which files not to scan. You should exclude .DBF and .CDX files from scanning.

    Another possibility is that you may have a large number of deleted records in your files. Try to perform a Database Maintenance in both your DOS 'CAPITAL Office' package and in your 'CAPITAL GL Controller' package if you operate the GL. It is important that you run the maintenance procedure in both programs.

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