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Service Manager invoiced wrong stock

Posted: Wed May 10, 2006 11:39 am
by Ned
I've invoiced the wrong quantity of stock through the service manager. I can fix the stock up but how do I correct the the info on the job card's billing statistics screen?

Posted: Wed May 10, 2006 11:42 am
by COBS Tech Support
Raise an empty invoice through the same job card. Then enter the wrongly invoiced stock quantity in reverse. Then save the transaction.

You can raise an empty invoice many ways, such as by invoicing a stage number that does not exist on your job card. This will have the effect of cancelling out the previously incorrectly invoiced stock and correcting the overall job statistics data for the job card.