To download and install Teamviewer:
1. Type into your web browser address bar: https://www.teamviewer.com/en/download/windows/
2. Click on the "Download Teamviewer" button
3. Select "Run" if given the option, otherwise "Save"
4. If the software does not start automatically, go to "Downloads" in your web browser and run the software from there.
5. Accept the default settings and press "Accept-Finish"
6. Allow the software to install.
7. Once the software is finished installing it should start automatically.
To access your system you must then cite "Your ID" (left side of software panel) and your "Password" to the technical team member at the other end of your call.