Cannot Create Socket
Posted: Fri May 25, 2018 12:47 pm
Hi everyone,
I has a couple of users who have recently started experiencing problems emailing from CAPITAL v8.8. In both cases it seems to have come on the heels of doing a Win 10 update.
I have other users who are on Win 10 but haven't updated recently, as well as some who are still on Win 7, and all of these are able to email fine.
But the users with problems are both getting the same error message "(-18) Cannot Create Socket".
I've tried checking the email settings within CAPITAL and while they match the PCs that are working, they are unable to run a simple SMTP test. i can provide a link to a couple of screen shots if that helps.
Anyone have any suggestions of what steps I can take to resolve this? :(
I has a couple of users who have recently started experiencing problems emailing from CAPITAL v8.8. In both cases it seems to have come on the heels of doing a Win 10 update.
I have other users who are on Win 10 but haven't updated recently, as well as some who are still on Win 7, and all of these are able to email fine.
But the users with problems are both getting the same error message "(-18) Cannot Create Socket".
I've tried checking the email settings within CAPITAL and while they match the PCs that are working, they are unable to run a simple SMTP test. i can provide a link to a couple of screen shots if that helps.
Anyone have any suggestions of what steps I can take to resolve this? :(